Last updated: October 27, 2025
By accessing and using this website (the "Service") operated by Twisty ("us", "we", or "our"), you accept and agree to be bound by the terms and provision of this agreement.
Twisty operates an e-commerce platform offering gaming merchandise, digital content, and gaming services. Our services include but are not limited to:
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for maintaining the confidentiality of your account.
All purchases are subject to availability and confirmation of the order price. We reserve the right to refuse any order you place with us.
Shipping times and costs vary by location and product type. We work with trusted shipping partners to ensure safe delivery.
Physical products may be returned within 14 days of delivery in their original condition. Digital products and gaming services are non-refundable unless required by applicable law.
The Service and its original content, features, and functionality are and will remain the exclusive property of Twisty and its licensors. The Service is protected by copyright, trademark, and other laws.
You may not use our Service:
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms.
In no event shall Twisty, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including breach of the Terms.
These Terms shall be interpreted and governed by the laws of the Netherlands, without regard to its conflict of law provisions.
We reserve the right to modify these terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
If you have any questions about these Terms & Conditions, please contact us through our contact page.